Careers

Front Desk Associate

Serving customers as a Front Desk Associate, you will:

• Attract and Retain members by consistently providing excellent customer service
• Responsible for interacting with employees, members, and guests in a manner aligned with the People, Places, and Programs components of the Exchange Standards
• Present a professional, positive image that reflects well on the organization.
• Greet and check in members with sincere hospitality and effective communication skills
• Responsible for having general knowledge of the club, amenities, programs, and useful information about the area
• Responsible for handling and recording cash and non-cash transactions
• Providing exceptional customer/ guest service and acting in a friendly/ helpful manner at all times.
• Handle guest complaints in a timely manner, and direct guest questions or concerns to the correct individuals
• Assist members in signing up for programs and activities.
• Answer all phones and direct calls to the appropriate staff
• Maintain clean and safe front desk area and any other related areas
• Assist membership where possible to help ensure their successful operation.
• Handle credit card/cash transactions
• Take member reservations for clinics, programs, or courts
• Other duties as assigned.

Experience and Skills:

• Being dependable, very friendly, enthusiastic, organized, and a great communicator.
• Minimum high school diploma required.
• Basic computer skills including Word and Excel; ability to learn Club Automation software.

$14/hour and up depending upon experience.

To apply: Email ray@exchangenola.com with your resume and the subject line “Front Desk Application.”

Pickleball Teachers

Email ray@exchangenola.com to apply.

Servers

Part-time and full-time positions are available.
Starting at $5.25/hr + tips.